Vendaxa Labs (“Vendaxa Labs,” “we,” “us,” or “our”) operates vendaxalabs.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.
- INFORMATION WE COLLECT
Personal Information You Provide
When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through our third-party payment processors — we do not store full card numbers)
- Order history and communications with our support team
Information Collected Automatically
When you browse the Site, we automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the Site
- Referring website
- Cookies and similar tracking technologies
- HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill orders
- Verify age and eligibility to purchase
- Communicate with you about your order, account, or inquiries
- Send batch/COA verification information
- Improve our Site, products, and customer experience
- Send marketing communications (only if you have opted in)
- Detect and prevent fraud
- Comply with legal obligations
- COOKIES
We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support cart and checkout functionality. You can control cookies through your browser settings. Disabling cookies may affect certain Site features, including the shopping cart.
- HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share information with:
- Payment processors, to complete transactions
- Shipping and logistics providers, to fulfill orders
- Website hosting, analytics, and email service providers who help operate the Site
- Legal or regulatory authorities, where required by law
- Successors, in the event of a merger, acquisition, or sale of assets
All third parties are required to handle your information in accordance with applicable privacy laws.
- DATA RETENTION
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
- YOUR RIGHTS
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications at any time
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at info@vendaxalabs.com.
- DATA SECURITY
We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
- AGE RESTRICTION
Our products are intended for laboratory research purposes only and are not for human consumption. The Site is not directed at individuals under the age of 18 (or 21, depending on jurisdiction), and we do not knowingly collect personal information from minors.
- THIRD-PARTY LINKS
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.
- CONTACT US
If you have questions about this Privacy Policy, contact us at:
Vendaxa Labs
Email: info@vendaxalabs.com
Phone: +1 (800) 123-4567
Address: Research Facility, Orlando, FL, USA